Privacy Policy

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out our contact form
• Book a consultation call
• Subscribe to our newsletter or email list
• Request information about our services
• Communicate with us via email or phone

This information may include:

• Full name
• Email address
• Phone number
• Company name and website
• Business information and marketing challenges
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website/source
• Date and time of access
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services: Respond to inquiries, schedule consultations, and deliver marketing solutions
• Communicate with you: Send confirmations, updates, and service-related notifications
• Marketing: Send you newsletters, case studies, and promotional materials (only with your consent)
• Analytics: Understand how visitors use our website to improve user experience
• Comply with legal obligations: Meet regulatory requirements and respond to legal requests
• Protect our business: Prevent fraud, abuse, and security threats

3. Tracking and Analytics

Google Tag Manager

We use Google Tag Manager to manage website tags and tracking scripts. This service may collect information about your browsing behavior and device information.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects data such as:

• Pages viewed
• Time spent on site
• Traffic sources
• Geographic location (country/city level)
• Device and browser information

Cookies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content
• Improve website functionality
• Enable booking and form features

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand website usage
• Marketing cookies: Used to deliver relevant content (with your consent)

Log Files

Our servers automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Date and time of access

4. Information Sharing and Disclosure

We do NOT sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing platforms (e.g., Mailchimp, ConvertKit)
• Scheduling tools (e.g., Calendly)
• Analytics services (e.g., Google Analytics)
• Customer relationship management (CRM)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activity

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access
• Alteration or disclosure
• Destruction or loss
• Accidental damage

Security measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits
• Access controls and authentication
• Employee confidentiality agreements

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information we hold
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications at any time
• Restrict processing of your information in certain circumstances
• Data portability: Request a copy of your information in a portable format
• Object to processing based on legitimate interests

To exercise these rights, contact us at: hi@mahmoudfathy.net

7. Cookie Management

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block all cookies
• Set preferences for different types of cookies

Please note: Disabling cookies may affect the functionality of our website, including the ability to book consultations or submit contact forms.

8. Email Marketing

If you subscribe to our email list, we will send you:

• Performance marketing insights
• AI automation tips
• Case studies and client success stories
• Service updates and offers

You can unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce agreements

When information is no longer needed, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hi@mahmoudfathy.net
Phone: +201023397131

By using this website, you acknowledge that you have read and understood this Privacy Policy and Terms of Service.